Privacy policy

Last updated November 1, 2026

Brightline Home Services (“Brightline”, “we”, “us”) respects your privacy. This policy explains what information we collect when you visit our website, request a quote or book service, and how we use it.

Information we collect

When you request a quote or book service, we collect your name, phone number, email, service address and a description of the work. We also collect basic technical data, such as browser type and pages visited, to keep the site working well.

How we use it

We use your information to schedule and complete service, send appointment confirmations and reminders, prepare quotes and invoices, and respond to your questions. With your permission, we may send seasonal maintenance reminders. You can opt out at any time.

Sharing

We never sell your personal information. We share it only with service providers who help us run the business, such as scheduling, payment and email tools, and only as needed to provide our services or when required by law.

Data retention and security

We keep service records for up to seven years for warranty and tax purposes. Information is stored with reputable providers that use encryption and access controls.